Effective University Teaching Skills in Light of Total Quality Dimensions: From the Perspective of Students at Al-Rafaq Private University for Applied and Human Sciences

Abstract

This study aimed to identify the impact of comprehensive quality dimensions on effective teaching skills, This study was conducted at Al-Rafak University in Tripoli, and a questionnaire was designed to collect primary data related to the subject of the study, and students of Al-Rafak University enrolled in the spring 2019 semester were targeted, by taking a simple stratified random sample.

After analyzing the primary data for the study by means of the Statistical Package for Social Sciences) SPSS) program, it was concluded that there was a statistically significant effect of the overall quality dimensions represented (reliability, sympathy, fast response, safety, and tangibility (on university teaching skills, and the impact percentage reached (57.3%), In addition to the variation in the impact of total quality dimensions on effective teaching skills, and that the largest impact was for reliability, followed by sympathy, fast response, followed by safety and