The distance Education System and its Impact on Higher Education Student satisfaction from the perspective of business Administration Department student at Al-Refak University Al-ahlia

Abstract

The study goaled to research in system of distance education and its effect in satisfaction of the higher education students in view of the student of department of business administration in Al-Refak private university throughout studying the dimensions of the distance education system represented in (techniques and methods used, electronic scientific content, the effectiveness of distance teaching, interactivity, remote evaluation) and its impact on student satisfaction, the study was conducted on students of the Department of Business Administration at Al-Refak Private University, and it was used The descriptive and analytical curriculum, which is considered appropriate for this study, and based on the objectives of the study, the study population may be determined in the students studying at Al-Refak Private University, Department of Business Administration, and their number is (355) male and female students. It is characterized by the fact that each element of the study population has equal information to be among the sample members, and this gives the lowest level of bias, and is characterized by a greater opportunity to generalize the results of the study, and (60) questionnaires have been distributed according to the size of the sample, from which (56) forms were retrieved. Its percentage is (93.3%) of the total questionnaires that were distributed, and after conducting the office and electronic review of the questionnaires, (2) forms were excluded because they were not valid for analysis. Thus, the number of questionnaires that were subjected to analysis and study was (54) questionnaires. (90%) of the questionnaires that were distributed to the study sample. The Statistical Analysis Program (SPSS) for Humanities and Social Sciences was used to process the data. The study reached a set of results, the most important of which is to prove the validity of all the sub-hypotheses stemming from the main hypothesis, which states that there is a statistically related significant effect of the distance education system represented in (Techniques and methods used, electronic scientific content, the effectiveness of distance teaching, interactive, distance evaluation) in student satisfaction from the viewpoint of Al-Refak Private University students, The results of the study also indicated that the general trend of satisfaction of students of the Department of Business Administration at Al-Refak Private University with regard to the distance education system is represented in(The techniques and methods used in distance education, the presented electronic scientific content, the effectiveness of distance teaching, the interactivity within the system, and the distance evaluation) It was relatively high. The study recommended a set of recommendations, the most important of which is to emphasize the importance of the role of the faculty member in the success of the distance education process by directing students and motivating them to use the technology through which learning takes place, following up on the level of students and submitting the necessary inquiries on time, and providing an appropriate educational environment for students, and the necessity The private and public educational institutions agree with the companies providing the Internet with the aim of securing free or low-cost access for students to the various educational platforms to ensure the success of the distance education system, which reflects positively the students' satisfaction as required. And also to constantly review the best international practices in the field of distance education, and to adopt the best successful experiences in this field: